Hot Tubs, Swim Spas, Service, and Maintenance

Testimonials

Testimonials

Let Our Customers Speak For Us!

I had my hot tub, which I purchased a few years ago from Tucson Hot Tubs that need repair. They came as scheduled and were professional and courteous. THT repaired my heating element and it was cheaper than they said it would be. Great service thank you, Hot tub is working good now and will call them again if any problems

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Keith Donnelly

Tucson Hot Tubs has excellent customer service. Our sales person Courtney was on top of every step from purchase to installation. When they came to my home for installation they were professional and knowledgeable.

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Shawn Paul

Purchased hot tub here and had a great experience. Visited several hot tub stores in Tucson and just kept coming back here because they were the most helpful and straightforward people. Highly recommend!

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Greg Allen

Was getting rid of my hot tub on FB. The owner reached out to me since it was one of theirs and got it out of my backyard free of charge. The two guys that came out were professional and did it very quickly with no damage to my yard. Definitely recommend if you are wanting a hot tub from them!

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Cameron Cramer

These guys are rockstars at Tucson Hot Tubs. The owner is very prompt to respond and polite. The staff / crew of guys that came to move and place the tub for me were very respectful, professional and funny. Great experience.

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Lisa Gregory

Tyler did a great job diagnosing my spa error codes and replacing the circulation pump that was causing the problem. He worked during a hard rain and stayed to make sure the problem was solved and we now had water flow and heat and no more error codes. He called the day before to tell me I would be the 2nd stop and that he would call between 930am and 1030am to say he would be on route to me. He answered a lot of general spa questions that helped me. I definitely will recommend him and Tucson Hot Tubs to my friends.

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Larry Heaton

This company is amazing! We shopped around at several hot tub stores and none even come close to Tucson Hot Tubs. Their prices are competitive with other companies but it’s the owners and employees that make this place so great. Every employee I talked to was kind, professional, knowledgeable and did exactly what they said they would do, and they stand behind their word! I wish more places or everyplace was like Tucson Hot Tubs. We had a couple of little hiccups when purchasing our hot tub, but they were the easiest hiccups I’ve ever dealt with. I wish they sold more than hot tubs cause I loved doing business with them. Thank you Dylan, Troy, Clay, Tyler, Jessica and all the other wonderful employees ( I wish I had remembered everyone’s name) for making this the absolute best buying experience for us!

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Fernando Martinez

Courtney and Andy were helpful, professional, and low pressure. Delivery and set up were quick. Jesus and Bill did a great job with setup. Would highly recommend

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Dean Sipe

Our experience with Tucson Hot Tubs was very good. Our salesperson, Andy, was knowledgeable and friendly, while not being pushy. He even recommended a great contractor to prepare the sight in a timely manner. The entire experience was organized and professional from beginning to end.

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Kay Nolan

Hats off to Tucson Hot Tubs. In the last couple of years I’ve come to expect low customer service and unfortunately my expectations are generally met. Not so at this business. I interacted with Taylor, Andy, Clay, Jesus, and Sam. Each and every one of them was genuinely helpful. Surely there is some grumpy person in the back room kept from the public. I never met this person. So kudos to management at Tucson Hot Tubs for having such a great helpful staff.

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Lacy Lanier

Always great service! We bought our hot tub here about a year and a half ago and we love it! We buy our chemicals from Tucson Hot Tubs too and the staff are always helpful troubleshooting any issues.

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Sarah Wolf

Our experience was over the top! Andy was very knowledgeable about their hot tubs and very professional. The install couldn't have gone any better! Thank you Jesus and Bill.

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Richard Swanson

Nice people to work with in store while purchasing our swim spa and also the crew that delivered and set it up! Only drawback is the manual is hard to find which controls do what and how to program the jets.

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Debi Cimbura

Excellent prices, sales process and installation. They do a great job of walking you through everything. Fast delivery as well. Highly recommend!

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Craig Eudy

We are very happy with the purchase of our Cal Spa from Tucson Hot Tubs. Great customer service and delivery. We had to rent a crane for the install and Tucson Hot Tub employees were on the scene promptly. They made sure the hot tub was placed correctly and the entire install was flawless. The guys were so helpful and pleasant. We had a great experience working with Troy and Taylor too. Thank you for providing such wonderful customer service.

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Pam Nichols

Friendly and competent sales and service personnel. Dependable service. We were snowbirds. Tucson hot tubs consistently cleaned and restarted the hot tub every fall on schedule to be ready for our return. When moving from Tucson, the staff provided excellent information regarding moving the tub we purchased from them several years ago. I would recommend Tucson Hot Tubs without reservation.

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John Lambe

We just received our second hot tub through Tucson Hot Tub! They were very helpful and patient as we finished our project and we’re ready to receive the tub. Delivery was seamless and the techs were professional. Don’t go anywhere else to buy your tub!

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Karen Barham

Tucson Hot Tub was an amazing experience! I bought my first hot tub and they were friendly, informative and fun to work with. The installation was perfect! They were on time and explained everything. If you are going to buy a hot tub this is the only place in Tucson to go!

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William Riehl

The experience was excellent from start to finish. They were so helpful in the store at the beginning and follow through incredibly and the delivery was absolutely impeccable! Two strong young men got this beautiful brand new jacuzzi through my back gate that was not easy! They did an excellent setup, hooking it up to 220 volt and it is running perfectly. I got a very good deal on a brand new jacuzzi with these folks. They are clearly the best in town all the way around. Thank you all so much, Tony

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Tony Marotta

Overall great experience. Courtney was fantastic. Not pushy at all and very knowledgeable about the products. Delivery guys were very professional in installing and setting up the hot tub. I highly recommend Tucson Hot Tubs!

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Kim Pugliese